
                              TROUBLESHOOTING


Q. When I run the OSASSIST utility and I select any of the menu options,  I
   receive the following error message:

       "File not found.   Press any key to continue:"

A. Most  likely, you  are running  a version  of DOS  that is  earlier than
   3.00.  If so, place the following command in your AUTOEXEC.BAT file:

        SET OSASSISTDIR=<PATH>

        where <PATH> is  the name of  the directory in  which the OS/ASSIST
        utilities have been installed.  For example:

        SET OSASSISTDIR=C:\OSASSIST

   This command will  instruct the OSASSIST  utility where to  look for the
   files containing the help text.

   ------------------------------------------------------------------------

Q. Even  though  I  specify  command  arguments  when  I run  the OS/ASSIST
   utilities, I am always prompted for additional information.

A. The OS/ASSIST utilities will operate in two different modes, the  NOVICE
   mode and the  EXPERT mode.   When in NOVICE  mode, you are  prompted for
   any information that is  required to run the  utility.  In EXPERT  mode,
   you provide the information through command arguments.

   The  mode  in  which  the  utilities  operate  is  controlled  via   the
   environment  variable  ASSIST.    When  the   utilities  are   initially
   installed, the following command is placed in your AUTOEXEC.BAT file:

        SET OSASSIST=NOVICE

   If you  wish to  switch to  the EXPERT  mode, change  this line  in your
   AUTOEXEC.BAT file to read as follows:

        SET OSASSIST=EXPERT

   Refer to  the OS/ASSIST  for DOS  manual for  more information regarding
   this feature.


